Contact Us

Frequently Asked Questions:

1. How can I place an order?

To place an order, you can visit our website at www.loveeliana.com and browse through our collection. Once you have selected the items you wish to purchase, simply add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed.

We accept various payment methods, including credit cards, debit cards, and PayPal. You can choose the payment option that is most convenient for you during the checkout process.

The delivery time depends on your location and the shipping method you choose. Generally, orders are processed and shipped within 1-2 business days. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 14 days of receiving your items. We will provide you with instructions on how to return the products and issue a refund or exchange.

If you have any further questions or need assistance, please feel free to contact our customer service team. You can reach us by by email at info@loveeliana.com. We are available to assist you Monday through Friday, from 9am to 5pm.